The Jezabels Synthia tour cancelled
Promoters regret to advise the cancellation of The Jezabels upcoming Australian dates. The band’s world tour has been cancelled until further notice due to the health of keyboardist Heather Shannon and the decision by the group not to tour without the full band.
A statement from the band reads:
“Three years ago Heather was diagnosed with a unique type of ovarian cancer. Although she has been able to maintain life as usual generally, between treatments, the time has come for her to undergo further immediate treatment which will require her to stay in Sydney.
We were very excited to be hitting the road again in support of our third album, Synthia, but sadly due to a sudden turn of events Heather’s condition requires attention now so touring in the proposed time frame is no longer possible.”
Heather adds personally:
“Up until now, I have preferred to not let this diagnosis get in the way of getting on with life. I feel a deep frustration at this new roadblock, as I now have to take a step back and undergo treatment. The band means so much to me, and cancelling the tour has been a very sad decision. I am hopeful that in the near future we will be back on the road again playing music we love. This album means so much to us, and we were so looking forward to sharing it live with everyone.
Having said that, I feel very lucky to be in the care of the public health system here in Australia. I have met many inspiring people and I am receiving the best treatment possible. There is a lot of research going into ovarian cancer at the moment, and a big push for awareness. If you would like to make a donation to either help awareness or research, follow the links below:
Ovarian Cancer Australia
Australian New Zealand Gynaecological Oncology Group
Thank you for reading. See you on the road soon you lovely people!”
Ticketholders, please see below for your relevant refund information. All album pre-orders will be honoured and dispatched as planned for the 12th February release date.
Sydney (Ticketek)
Credit Card: Tickets purchased by credit card will be automatically refunded within the next 7 days.
Cash & EFTPOS: Patrons that purchased by Cash/ EFTPOS will be contacted with instructions on how to obtain their refund.
Refund information will also be posted on the Ticketek website.
Adelaide & Brisbane (Oztix)
If you purchased using a credit card, Oztix will automatically refund the ticket price directly back to the credit card on which the order was purchased. It can take up to 5-10 working days for a refund to be processed back to the card.
Perth (Astor Theatre)
Credit Card: Tickets purchased by credit card will be automatically refunded within the next 7 days.
Cash & EFTPOS: Patrons that purchased by Cash/EFTPOS through the Astor Theatre box office are asked to contact the Astor Theatre Box Office for refunds on (08) 9370 1777
Melbourne (Ticketmaster)
If you booked online, over the phone or at a Ticketmaster outlet with a credit card, they’re sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give them up to 7 days to process your refund before you start to worry.
They know credit card info can change, so if your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to get in touch with their friendly Customer Service Team via 136 100 between 9am - 8pm AEST Monday to Saturday, or 9am - 5pm AEST Sunday.
If you stopped into one of the Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.
A statement from the band reads:
“Three years ago Heather was diagnosed with a unique type of ovarian cancer. Although she has been able to maintain life as usual generally, between treatments, the time has come for her to undergo further immediate treatment which will require her to stay in Sydney.
We were very excited to be hitting the road again in support of our third album, Synthia, but sadly due to a sudden turn of events Heather’s condition requires attention now so touring in the proposed time frame is no longer possible.”
Heather adds personally:
“Up until now, I have preferred to not let this diagnosis get in the way of getting on with life. I feel a deep frustration at this new roadblock, as I now have to take a step back and undergo treatment. The band means so much to me, and cancelling the tour has been a very sad decision. I am hopeful that in the near future we will be back on the road again playing music we love. This album means so much to us, and we were so looking forward to sharing it live with everyone.
Having said that, I feel very lucky to be in the care of the public health system here in Australia. I have met many inspiring people and I am receiving the best treatment possible. There is a lot of research going into ovarian cancer at the moment, and a big push for awareness. If you would like to make a donation to either help awareness or research, follow the links below:
Ovarian Cancer Australia
Australian New Zealand Gynaecological Oncology Group
Thank you for reading. See you on the road soon you lovely people!”
Ticketholders, please see below for your relevant refund information. All album pre-orders will be honoured and dispatched as planned for the 12th February release date.
Sydney (Ticketek)
Credit Card: Tickets purchased by credit card will be automatically refunded within the next 7 days.
Cash & EFTPOS: Patrons that purchased by Cash/ EFTPOS will be contacted with instructions on how to obtain their refund.
Refund information will also be posted on the Ticketek website.
Adelaide & Brisbane (Oztix)
If you purchased using a credit card, Oztix will automatically refund the ticket price directly back to the credit card on which the order was purchased. It can take up to 5-10 working days for a refund to be processed back to the card.
Perth (Astor Theatre)
Credit Card: Tickets purchased by credit card will be automatically refunded within the next 7 days.
Cash & EFTPOS: Patrons that purchased by Cash/EFTPOS through the Astor Theatre box office are asked to contact the Astor Theatre Box Office for refunds on (08) 9370 1777
Melbourne (Ticketmaster)
If you booked online, over the phone or at a Ticketmaster outlet with a credit card, they’re sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give them up to 7 days to process your refund before you start to worry.
They know credit card info can change, so if your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to get in touch with their friendly Customer Service Team via 136 100 between 9am - 8pm AEST Monday to Saturday, or 9am - 5pm AEST Sunday.
If you stopped into one of the Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.